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Empowered Services

Statewide Oregon IDD support

Everyone deserves support that feels human.

Finding support can feel like a lot. Empowered Services helps people with intellectual and developmental disabilities across Oregon start services, bring someone they trust, or look for a DSP match.

You are supported by a care team that gets to know you, supports your caregiver, and stays connected after services begin.

Servicios en español → No cost to ask · a real person usually responds within 1–2 business days.
A woman and two children enjoying a day out together
Real peopleClear next steps
A care teamSupport after services begin
The Oregon Path

You do not need to know the system. We will guide you.

Choose the option that best describes your situation. We will help guide the rest.

Not sure where to start?

That is okay. We will help you find the right next step.

Find Your Care Team →
StatewideService inquiries and DSP applications
Built around youSupport shaped by your approved plan
36 countiesClear county-level accountability
Personal welcomeEvery new customer and DSP
Disability support services

Support that follows your plan and fits real life.

Empowered Services specializes in Attendant Care, Day Support Activities, skills training for daily living, Relief Care, On-the-Job Attendant Care, and Community Transportation. Your approved plan tells us what support is approved for you, including your goals, staffing, and where support happens. We explain it in everyday language and build support around your routines, choices, communication, and community life.

01 · Help with daily life

Attendant Care

Help with personal care, meals, household tasks, mobility, safety, and health-related routines. Your approved plan sets the staffing level and whether support happens at home, in the community, or with added staff.

02 · Community skills and connection

Day Support Activities

Structured support for adults that builds or maintains communication, relationships, and participation in community life. Your goals and approved plan determine whether support happens on your own, with a group, in the community, or in a facility.

03 · Skills for everyday life

Daily Living Skills

Skills training through coaching, prompts, and practice with meals, shopping, household routines, organization, communication, budgeting, and other daily tasks named in the approved plan.

04 · Time for the usual caregiver to rest

Relief Care

Approved relief care when the person’s usual caregiver is unavailable or needs a break. The approved plan sets the length and setting of support.

05 · Support while you work

On-the-Job Attendant Care

Approved attendant care for personal care, communication, mobility, health-related routines, or other authorized support needs while you are at work. Your approved plan determines what support is provided.

06 · Help getting where you need to go

Community Transportation

Approved transportation or mileage support may help an adult reach community activities, appointments, work, and other goals. What is covered depends on the approved plan and transportation rules.

Known, seen, and supported

More than a DSP. A care team that knows you and follows through.

You are not left to manage support alone. Your care team learns what matters to you and stays connected when life changes.

You are known from the beginning

A Regional Care Manager welcomes you, introduces the team, and makes sure you know who to contact.

Your team stays with you

Your Care Manager and Care Coordinator help with changes, backup support, required reports, questions, and concerns.

Your community is part of the support

Your care team helps you find local resources, events, activities, and connections that fit your life.

Your caregiver is supported too

DSPs and caregivers receive training, regular check-ins, clear communication, and a team they can turn to. We support wellness, self-care, and community care—people caring for one another—so no one has to carry the work alone.

Your experience matters.

We listen to customers, families, and caregivers and use their feedback to strengthen support.

A young man smiling in a park
★★★★★
“A DSP tailored to our son.”

We joined the interview process and found a DSP who fits our son’s everyday life.

Gary S. · Family

See more reviews on Google →

The Empowered Match Method

The right fit is designed—not guessed.

The goal is a support relationship that works for the person and the caregiver.

PersonalityRoutinesCommunicationGoalsLanguageLocationSupport style
01

Tell us what support matters

Share your plan, routines, goals, schedule, communication, and what daily life is like.

02

Choose the right pathway

Bring someone you trust, refer a DSP, or ask us to recruit a possible match.

03

Meet and decide

Candidates complete required checks, documents, onboarding, and training. You meet proposed DSPs and decide whether to move forward.

04

Stay connected after the start

Your care team follows up, supports the caregiver, and helps resolve changes or concerns.

Service Coordinator, Personal Agent, school, or community partner?

Learn how to refer someone and work alongside Empowered across Oregon.

Partner with Us →
Empowered Choice Program

Choose someone you trust—without being left to manage support alone.

A family member, friend, or longtime supporter may apply to become your paid DSP. We guide both people through screening, onboarding, training, and the start of services.

Your choice remains central. Background checks, required documents and qualifications, onboarding, training, and employment steps still apply before paid support begins.
A woman and children spending time together at home
Work with us

Do work that changes a life—including yours.

Build meaningful support relationships with training, check-ins, clear communication, and a county care team behind you.

$23–$26Approved DSP hourly pay range
BenefitsPaid training, PTO, 401(k), and other eligible benefits
StatewideDSP applications welcomed across Oregon

Explore our wellness culture →

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Our story

Founded in Oregon. Built on relationships.

John D. Marvin founded Empowered Services in 2018 on a simple belief: strong support grows through strong relationships.

“Would I trust this person to support someone I love?”
Common questions

Plain answers before you take the next step.

The questions customers, families, caregivers, and partners ask most.

What services does Empowered Services offer?
Empowered Services provides statewide disability support for people with intellectual and developmental disabilities in Oregon. Services may include Attendant Care, Day Support Activities for adults, skills training for daily living, Relief Care, On-the-Job Attendant Care, and Community Transportation. The person’s approved service plan determines the staffing level, setting, services, and activities that may be provided.
How do I start services?
Choose the option that best fits your situation in The Oregon Path, start intake, or call us. A team member usually follows up within 1 to 2 business days.
Do you serve my county?
Empowered Services accepts service inquiries from all 36 Oregon counties. Every county has a named county care team within the regional model. Service start and matching timelines depend on approved services and DSP availability. You may bring someone you trust through Empowered Choice or ask us to help find a DSP.
Can someone I already know become my paid caregiver?
Often, yes. A family member, friend, or longtime supporter may apply through the Empowered Choice Program. They must complete background checks, required documents and qualifications, onboarding, training, and employment steps before providing paid support.
What happens after services begin?
After services begin, your care team stays connected. Your Care Manager and Care Coordinator follow through when needs change, provide backup support when your regular DSP cannot work, complete required reports for your case manager, and help connect you with local resources and events. See the Regional Care Model.
How do you check care quality and customer satisfaction?
We check in with customers, families, and DSPs about care quality, communication, matching, and satisfaction. DSPs and caregivers also receive training, regular check-ins, and a care team they can turn to. We use what people share to strengthen support and caregiver wellbeing.
What if my DSP cannot come one day?
We provide backup support when your regular DSP cannot work. Contact us as soon as you know a shift may be missed. We will use your backup plan, coordinate qualified coverage, and tell you who is following up. The timing of replacement coverage depends on qualified DSP availability. Call (503) 855-3581.
How do I share a concern?
You can raise a concern without being punished or treated differently. We will tell you who is helping, what happens next, and when to expect an update. If a service change is needed for safety or quality, we will explain the change and why it is needed. Contact us.

Looking for Oregon IDD information?

Find current guides, events, county resources, and the monthly newsletter.

Explore the Resource Hub →
Take the next step

Ready for the next right step with Empowered Services?

Start intake, explore caregiver choice, or talk with a real person. You do not need to know every answer before reaching out.

Oregon Path