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Empowered Services

Corporate Office

8101 SW Nyberg St. Suite: 217 Tualatin, OR, 97062

Phone Number

503-855-3581

Customer IntakeCaregiver Interest
Start Intake
DSP Interest
Oregon IDD Attendant Care

The right support starts with the right relationship.

Empowered Services provides one-on-one attendant care for people with intellectual and developmental disabilities across Oregon. Support is built around your routines, your choices, your goals, and your community life.

No cost to ask · a real person usually responds within 1–2 business days.

Every Oregon county is connected to a regional team English and Spanish support
A woman and two children enjoying a day out together
Statewide
certified
2018 Oregon-grown
The Oregon Path™

You don't need to know the system. That's our job.

Find Your Best Starting Point

Choose the option below that best describes your situation. We'll help guide the rest.

Not sure where to start?

That's okay — you don't need to know Oregon's IDD system before reaching out. We'll help you find the right next step.

Find Your Care Team →

Every path begins with a person — not a program.

Service Coordinator, Personal Agent, school, or community partner? Learn how to refer someone and work alongside Empowered.
Partner with us →
How It Works

Getting started should feel clear.

See how matching works →
1

Tell us about your support

Share your current services, schedule, routines, goals, and preferences.

2

Choose the right pathway

Our team helps with Customer Intake and Onboarding. We explain agency matching, referrals, and bringing someone you trust through Empowered Choice.

3

Approve the next step

Screening and onboarding apply to every candidate. When matching is needed, you meet proposed DSPs and decide whether the relationship moves forward.

Empowered Choice Program

Already know someone you trust? Let’s explore the next step.

A family member, friend, or longtime supporter may apply to become your paid caregiver. We explain the requirements and help both people move through the process.

A woman and children spending time together at home
Why families choose us

Support that feels personal, practical, and built around real life.

Three promises guide how we show up.

Care built around the personSupport reflects the person’s authorized plan, routines, choices, communication, goals, and everyday life.
Choose someone you trust—or get help finding a DSPWe support the trusted-caregiver pathway and thoughtful matching around the person, the home, and the rhythm of real life.
A clear care team stays connectedYour Regional Care Manager leads the region. Your Care Manager or Care Coordinator is your main contact and helps keep communication, service changes, and next steps clear.See how our Regional Care Model works →
A young man smiling in a park
★★★★★
“A DSP tailored to our son.”

We were part of the interview process and found a DSP tailored to support our adult son in community life and everyday routines.

Gary S. · Family
Attendant Care

One service: attendant care.

Attendant care provides person-centered, one-on-one help with everyday life. The person’s authorized plan determines which activities a DSP may provide.

At home

Personal care & daily routines

Authorized help with personal care, home routines, reminders, safety, and the daily activities that keep life moving.

In the community

Community participation

Support with authorized appointments, recreation, errands, activities, and meaningful participation outside the home.

Everyday routines

Meals & household activities

Authorized support with meals, grocery routines, household activities, and practical structure around the home.

Out and about

Shopping, mobility & everyday activity

Authorized help with shopping routines, mobility, movement, and other daily activities identified in the person’s plan.

Matching is the beginning — not the end. Regular check-ins, progress reviews, and a Care Manager or Care Coordinator who keeps communication, changes, and next steps connected. See how the whole model works across Oregon.
Explore the Regional Care Model →

Captioned version & full transcript →

Our Story

Founded in Oregon, built on relationships.

John D. Marvin founded Empowered Services in 2018 on a simple belief: people thrive through exceptional care relationships—not systems or paperwork alone.

“Would I trust this person to support someone I love?”
Read the full story →
Work With Us

Do work that changes a life—including yours.

Learn what the culture feels like, see current opportunities, or begin the Direct Support Professional pathway.

Explore our wellness culture →

Two women smiling together outdoors

Questions, answered.

The things families and caregivers ask us most.

What does Empowered Services do?
Empowered Services provides person-centered attendant care for people with intellectual and developmental disabilities in Oregon. Attendant care may support authorized daily activities, routines, personal care, household activities, mobility, and community participation. The person's authorized plan determines what a DSP may provide.
How do I start services?
Choose the option that best fits your situation in The Oregon Path, start Customer Intake, or call us. A team member usually follows up within 1 to 2 business days.
Do you serve my county?
Yes. Empowered Services is certified statewide in Oregon. Every Oregon county is connected to a regional team. You may bring someone you trust through Empowered Choice or ask us to help create a caregiver match.
Can someone I already know become my paid caregiver?
Often, yes. A family member, friend, or longtime supporter may apply through the Empowered Choice Program. The caregiver must complete required screening, background checks, credential review, onboarding, training, and employment steps before providing paid support.
What happens after services begin?
Your Care Manager or Care Coordinator is your main contact. They help with communication, check-ins, service changes, concerns, and next steps. Your Regional Care Manager leads the wider regional team. See the Regional Care Model →
What if my DSP cannot come one day?
Contact us as soon as you know a shift may be missed. We will tell you who is helping, review your backup preferences, and talk through the available options. Call (503) 855-3581.
How do I share a concern?
You can raise a concern without retaliation. We will tell you who is handling it, what happens next, and when to expect an update. If a service change is needed for safety or quality, we will explain the change and the reason for it. Contact us →
Looking for Oregon IDD information? Find current guides, events, county resources, and the monthly newsletter.
Explore the Resource Hub →

Still unsure where to start? We're here to help.

Talk with a real person on our team. We'll help you understand your options and take the next step — with no pressure.

Oregon Path