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Empowered Services

Corporate Office

8101 SW Nyberg St. Suite: 217 Tualatin, OR, 97062

Phone Number

503-855-3581

Start Intake DSP Interest
Start Intake
DSP Interest
Oregon IDD Attendant Care

The right support starts with the right relationship.

Empowered Services provides one-on-one attendant care for people with intellectual and developmental disabilities across Oregon. Support is built around your routines, your choices, your goals, and your community life.

No cost to ask · a real person responds within 1–2 business days.

Dedicated regional care teams in 11 counties English and Spanish support
A woman and two children enjoying a day out together
Statewide
certified
2018 Oregon-grown
The Oregon Path™

You don't need to know the system. That's our job.

Find Your Best Starting Point

Choose the option below that best describes your situation. We'll help guide the rest.

Not sure where to start?

That's okay — you don't need to know Oregon's IDD system before reaching out. We'll help you find the right next step.

Connect with Your Empowered Care Team →

Every path begins with a person — not a program.

Service Coordinator, Personal Agent, school, or community partner? Learn how to refer someone and work alongside Empowered.
Partner with us →
How It Works

Getting started should feel clear.

See how matching works →
1

Tell us about your support

Share your current services, schedule, routines, goals, and preferences.

2

Choose the right pathway

An Intake Specialist gets you set up and helps you compare agency-led matching, a referred candidate, or bringing someone you trust through Empowered Choice.

3

Approve the next step

Screening and onboarding apply to every candidate. When matching is needed, you meet proposed DSPs and decide whether the relationship moves forward.

Empowered Choice Program

Already know someone you trust? Let’s explore the next step.

Eligible customers may be able to choose a family member, friend, or longtime supporter to apply as their paid Direct Support Professional. We explain the requirements and help both people move through the process.

A woman and children spending time together at home
Why families choose us

Support that feels personal, practical, and built around real life.

Three promises guide how we show up.

Care built around the personSupport reflects the person’s authorized plan, routines, choices, communication, goals, and everyday life.
Choose someone you trust—or get help finding a DSPWe support the trusted-caregiver pathway and thoughtful matching around the person, the home, and the rhythm of real life.
A care team stays accountableYour Regional Care Manager leads the regional team where assigned. Your Care Coordinator supports intake, matching, onboarding, and ongoing services — working from Head Office, locally in the field, or across both functions depending on the region.See how our Regional Care Model works →
A young man smiling in a park
★★★★★
“A DSP tailored to our son.”

We were part of the interview process and found a DSP tailored to support our adult son in community life and everyday routines.

Gary S. · Family
Attendant Care

One service: attendant care.

Attendant care provides person-centered, one-on-one help with everyday life. The person’s authorized plan determines which activities a DSP may provide.

At home

Personal care & daily routines

Authorized help with personal care, home routines, reminders, safety, and the daily activities that keep life moving.

In the community

Community participation

Support with authorized appointments, recreation, errands, activities, and meaningful participation outside the home.

Everyday routines

Meals & household activities

Authorized support with meals, grocery routines, household activities, and practical structure around the home.

Out and about

Shopping, mobility & everyday activity

Authorized help with shopping routines, mobility, movement, and other daily activities identified in the person’s plan.

Matching is the beginning — not the end. Monthly check-ins, quarterly reviews, and a Care Coordinator who keeps communication, service changes, and follow-through connected. See how the whole model works across Oregon.
Explore the Regional Care Model →

Captioned version & full transcript →

Our Story

Founded in Oregon, built on relationships.

John D. Marvin founded Empowered Services in 2018 on a simple belief: people thrive through exceptional care relationships—not systems or paperwork alone.

“Would I trust this person to support someone I love?”
Read the full story →
Work With Us

Do work that changes a life—including yours.

Learn what the culture feels like, see current opportunities, or begin the Direct Support Professional pathway.

Explore our wellness culture →

Two women smiling together outdoors

Questions, answered.

The things families and caregivers ask us most.

What does Empowered Services do?
Empowered Services provides person-centered attendant care for people with intellectual and developmental disabilities in Oregon. Attendant care may support authorized daily activities, routines, personal care, household activities, mobility, and community participation. The person's authorized plan determines what a DSP may provide.
How do I start services?
Start intake through The Oregon Path above, or call us. A team member typically follows up within 1 to 2 business days.
Do you serve my county?
Yes. Empowered Services is certified statewide in Oregon. We accept intake and recruit caregivers across the state. Customers may bring their own trusted caregiver or ask us to help find a match. Dedicated regional care teams are currently established in 11 counties as the model continues to grow statewide.
Can someone I already know become my paid caregiver?
Often, yes — through the Empowered Choice Program, eligible customers may be able to choose a trusted family member or friend to apply as their paid Direct Support Professional. Ask us and we'll walk you through it.
What happens after services begin?
Your Care Coordinator helps keep ongoing services connected and may work from Head Office, locally in the field, or across both functions. We hold separate monthly check-ins with you and your DSP, review the relationship and progress each quarter, send your Service Coordinator or Personal Agent a written quarterly report, and coordinate service changes, scheduling, and backup planning. Your Regional Care Manager remains connected for regional leadership and escalation where assigned. See the Regional Care Model →
What if my DSP cannot come one day?
Contact us as soon as you know a shift may be missed. We will confirm who is handling it and talk through the options with you. When a backup DSP you have already met is available, we offer that option first. Call (503) 855-3581.
How do I share a concern?
You can raise a concern without retaliation. We will tell you who is handling it, what happens next, and when to expect an update. If a service change is needed for safety or quality, we will explain the change and the reason for it. Contact us →
Looking for Oregon IDD information? Find current guides, events, county resources, and the monthly newsletter.
Explore the Resource Hub →

Still unsure where to start? We're here to help.

Talk with a real person on our team. We'll help you understand your options and take the next step — with no pressure.

Oregon Path