Empowered Services

Empowered Services An Everyday Note on Care Vol. 01 · 2026
I. Team Wellness

Strong support begins with a team that is supported too.

At Empowered Services, wellness is not an extra — it is part of how we protect steady, compassionate, person-centered support for individuals with intellectual and developmental disabilities. And it includes the people behind that support too.

Skip ahead to this month’s winner
200+

Active DSPs across Oregon supporting more than 200 families. Every role on the team — direct support, administration, coordination, leadership — is invited to participate in the monthly self-care entry.

John D. Marvin, founder of Empowered Services, fishing alongside a customer at a community event.
At the dock — community is part of care.
II. A Letter

Caregiving — in every form — asks something steady from the people who do it. Routines, presence, communication, problem-solving, emotional care, and the quiet work of showing up again and again.

That work happens at the front line of support, and it happens in the offices, on the phone calls, and in the planning that surrounds it. None of it can be sustained alone, and none of it should have to be.

This page is one small part of how we answer that. Each month, every team member is invited to share a single privacy-safe self-care activity — a walk, a quiet moment, a hobby, a boundary, a conversation, a breath — and is entered into a wellness gift drawing. The activity matters more than the gift. The reminder matters most of all.

With care for the team behind the team, Empowered Services
Burnout prevention protects people — relationships, routines, and the team itself. Why this matters
An Interlude
Two young women sharing a warm, affectionate moment together in a sunlit room.
Friendship — the kind of relationship steady support helps protect. What the work is for
III. Why It Matters

Fatigue builds quietly.

It can look like exhaustion, emotional overload, irritability, isolation, missed routines, or the feeling that there is no room left to recover. Encouraging wellness helps the whole team remain present, consistent, and compassionate.

i.

For DSPs

Direct Support Professionals provide practical, relational, and emotional support. Wellness helps protect patience, consistency, clear thinking, and care quality.

ii.

For ECP Providers

Family and friend caregivers often support someone within the rhythms of home life. Self-care helps prevent the role from becoming isolating or overwhelming.

iii.

For Individuals & Families

When caregivers are supported, individuals with IDD benefit from steadier routines, safer relationships, calmer support, and stronger trust over time.

iv.

For Admin & Care Team

Coordination, communication, hiring, scheduling, and follow-through all carry weight. Wellness protects clarity, compassion, responsiveness, and sustainable leadership.

IV. Four Simple Pillars

Self-care does not have to be complicated to count.

The best wellness activity is one a person can actually repeat. Small, sustainable choices restore energy, reduce stress, and make support work last.

No. 1 · Body

Physical Reset

Walking, stretching, hydration, rest, meal prep, breathing, sleep support, movement, or time away from screens.

No. 2 · Mind

Emotional Support

Journaling, counseling, boundaries, asking for help, reducing overload, reflection, or a quiet pause after a hard day.

No. 3 · Life

Connection & Renewal

Family time, faith practices, hobbies, community, creativity, gratitude, or anything that helps a person feel restored.

No. 4 · Team

Workplace Sustainability

Clear communication, realistic boundaries, asking for support, taking breaks, celebrating progress, protecting healthy team rhythms.

V. A Field Guide

Use what’s already yours.

Wellness isn’t an extra. For families and ECP providers, it is built into the ISP. For Empowered Services team members, it is built into the benefits package. Here is how to use what is already in your hand.

For Families & ECP Providers

Use the support already in your plan.

i.
Activate respite care.

If respite is approved in your loved one’s ISP, use it. Respite exists to protect the long-term sustainability of caregiving — not as a last resort when you are already empty.

ii.
Trade overtime for rest.

Ask your Care Coordinator to schedule another provider so you can take time back. Coverage exists for exactly this reason.

iii.
Reach out to your Coordinator early.

Adjusting the schedule before fatigue compounds is what coordination is for. Don’t wait for a crisis to ask.

For Care Team & Caregivers

Use the benefits already on the table.

i.
Take your PTO.

Paid time off is part of your compensation — not a reward to save up. Use it before you need it. Rest is a tool, not a treat.

ii.
Ask about EAP and additional supports.

Eligible team members may have access to an Employee Assistance Program and other benefits. Empowered Services invests in you — many people never check what is available.

iii.
Protect your work–life rhythm.

Boundaries between shifts and personal time are not optional — they are how the work lasts. Maintain them like the equipment they are.

VI. The Monthly Rhythm

One small entry. One quiet reminder.

The drawing is intentionally simple so DSPs, ECP providers, Admin, and Care Team members can participate without adding another complicated task to their month.

i

Practice self-care

Choose one wellness activity that supports your rest, relationships, emotional health, work rhythm, or physical wellbeing.

ii

Share your entry

Submit your wellness entry through the contact form by choosing wellness entry, or follow the internal instructions shared by your coordinator or team lead.

iii

Enter the drawing

Your wellness entry is added to the monthly wellness gift drawing — a small thank-you for showing up well.

iv

Celebrate together

Winners are announced live on Facebook and may be featured in a community wellness video when appropriate permissions are in place.

VII. House Rules

Share your wellness — not private information.

Wellness entries should be simple, encouraging, and focused on the participant’s own self-care. No protected, identifying, medical, employment, personnel, or service-related information should be included.

Yes

Share your own wellness activity — walking, rest, counseling, prayer, hobbies, movement, family time, healthy boundaries, or asking for support.

Yes

Keep the entry focused on your wellbeing — not on a customer, coworker, family, incident, or service situation.

No

Do not include customer names, coworker names, photos of customers, medical details, service-plan details, private family information, personnel issues, or identifying information about the person supported.

Ask

Only share photos or videos when you have clear permission and the content is appropriate for a public wellness feature. When in doubt, leave media out and submit a simple written entry.

Ask

If you are unsure whether something is appropriate to share, please ask before submitting. The Empowered Services team is happy to help.

This form is not monitored as an emergency, HR, payroll, scheduling, or incident-reporting channel.

If there is an urgent safety issue, immediate care concern, schedule issue, incident, payroll question, HR concern, or support need, please use the normal Empowered Services communication and escalation process. The wellness entry is only for the monthly self-care drawing.

VIII. The Archive

Wellness Winner Spotlight.

A growing collection of monthly community moments.

Follow on Facebook
May 2026

Wellness in motion

Celebrating another month of self-care, encouragement, and sustainable support across the Empowered Services team.

Read May transcript

Melissa: Hi everybody. My name’s Melissa. I’m a matching specialist here at Empowered Services. Hope you all are doing well.

Yesenia: I’m Yesenia. I’m our compliance specialist, and today we wanted to just talk to you all about wellness. You have been working on self-care and wellness every month and turning those things in to us and letting us know what you’ve been doing.

A couple of examples: somebody has been writing a book, somebody has been paying off debt, walking with your kids, massages, physical therapy, resting, and just taking time out for yourself for self-care.

Today we want to present one of our providers with what they won. Yesenia is going to do that now.

We’ve got a couple of nice gifts today. We have a self-care journal, as well as two Dutch Bros gift cards. The winner for this is Jessica D. Congratulations.

We look forward to your responses for the month of June. Thank you all. Have a wonderful day.

April 2026

A community of care

Celebrating self-care, encouragement, and sustainable support across the Empowered Services team.

Read April transcript

Ruth: Hi. Hello from Empowered Services. My name is Ruth, and this is Jeanette.

Jeanette: Hi, I’m Jeanette. I am the Billing and Spanish Community Manager.

Ruth: And I am the County Coordinator for Multnomah, Columbia, and Clatsop. We are here today to talk about our wellness survey that we sent out this month. It was really exciting to see everybody’s responses, and I’m so glad to see that so many people participated.

We got a wide variety of responses, which was awesome to see — from someone going to the arcade to walking their puppy as well. So there are lots of different ideas that everyone can take part in.

Today we are announcing the winner for our wellness survey for April, and it is a Barnes & Noble gift card for $25. We are super excited to get that out. Our winner today is Maria S.

Jeanette: Congratulations.

Ruth: Congratulations. Your County Coordinator will be reaching out to you soon to get those details on how to get that gift card to you. We are really excited and thankful for everybody’s participation, and we look forward to seeing more responses in May.

March 2026

Showing up well

Honoring the people who continue to show up with compassion, care, and commitment.

Read March transcript

Hello, everyone. This month, we started doing wellness check-ins with all of our providers. It is something really exciting because it gives us the opportunity to show our appreciation for all that you do and help promote health.

Providers, look out for emails from the county coordinators to fill out a survey where you can talk about your stress levels, what you are doing to help manage that, and how you are promoting self-care.

For the month of March, we had so many responses that were so exciting to read through. Our winner for this month is Mary S. Mary took the time to jog and be outdoors. She also took time for herself to limit phone calls during that time and be in tune with herself.

In this basket, we have a movie basket. We have a little blanket, a gift card to Regal Theaters, two really yummy sparkling waters — clementine flavor and strawberry vanilla flavor — three bags of popcorn to share so you can enjoy this with a friend or family, and two things of chocolate.

Congratulations, Mary, and thank you for all that you are doing for your customer and for yourself. We really appreciate that.

Like I said, this will be something that we send out every single month, so keep an eye out for that. We want to emphasize how important it is to not only take care of yourself, but also help promote that for others as well.

Others are doing things like puppy yoga and recovering after the sick season. It can really look like anything. That is about it.

A 60-second tool

Need to reach your coordinator?

Whether you are a current team member, a family, or someone exploring services, our quiz routes you to the right Empowered Services coordinator in under a minute. Skip the guesswork — get the right person, the first time.

Take the Quiz
IX. Reader Questions

Team Wellness, in plain language.

Clear answers for DSPs, ECP providers, Admin, Care Team members, families, referral partners, and caregivers exploring Empowered Services.

Who can submit a monthly wellness entry?
Current Empowered Services DSPs, ECP providers, Admin team members, Care Coordinators, Regional Managers, and Care Team members may submit a monthly wellness or self-care activity.
What kind of self-care activity can I submit?
Examples include walking, rest, hydration, journaling, counseling, prayer, hobbies, movement, time with family, breathing exercises, creative activities, healthy boundaries, or anything that helps you reset in a healthy way.
Can I include details about a customer, coworker, or service situation?
No. Please do not include customer names, coworker names, medical information, service-plan details, family details, personnel issues, photos of customers, or identifying information. Keep your entry focused on your own wellness activity.
Can I submit a photo or video with my wellness entry?
Only submit photos or videos if you have clear permission and the content is appropriate for public sharing. Do not include customers, coworkers, private homes, medical information, service-plan details, or anything that could identify the person supported unless Empowered Services has specifically approved it.
Where are the monthly drawings announced?
Drawings are shared live on the Empowered Services Facebook page.
How do I find my coordinator if I have a question?
Take our quick Find My Coordinator quiz — it routes you to the right person in about 60 seconds.
Is the wellness entry the right place to report an urgent issue?
No. Wellness entries are only for the monthly self-care drawing. Urgent care concerns, safety issues, scheduling needs, payroll questions, HR concerns, incidents, or support concerns should go through the normal Empowered Services communication and escalation process.
I am interested in becoming a DSP. Is this wellness culture part of the work environment?
Yes. Empowered Services wants team members to feel supported, encouraged, and connected. Learn more about joining the team: Become a DSP.
I am a family member interested in Empowered Choice. Where should I start?
Learn more about the Empowered Choice Program — designed for families who want to choose, train, and direct their own caregiver.
Where can families learn more about IDD support services?
Visit our IDD Services page or browse our IDD Resources library. If you are unsure where to begin, contact Empowered Services and the team can help you find the right next step.
X. An Invitation

Part of the team? Take a moment.

Whether you are a DSP, ECP provider, Admin team member, Care Coordinator, Regional Manager, or part of the Care Team — your wellbeing matters. Whether your activity was quiet, creative, active, relational, spiritual, restorative, or simply a moment to breathe, it counts.

XI. The Family

Become part of the family.

The wellness culture you’ve just read about is part of the offer — for the families we serve and for the people who join our team. Two paths in. The same care behind both.

For Families · Receiving Care
01

Start with steady support.

If you or a loved one needs support, our team is ready to walk with you. Begin with a quick intake conversation — and learn how the Empowered Choice Program puts your family in the driver’s seat.

See all IDD services
For Future Team · Joining Us
02

Build a career that protects you back.

Empowered Services hires DSPs across Oregon — and the wellness culture you’ve just read about is part of the deal. Submit your interest, browse careers, or view current open roles.

Browse all careers
XII. Find Your Next Step

Where to go from here.

Whether you are a family, provider, referral partner, future DSP, or current team member — these pages can help you move forward.

Stay connected.

Get updates, team encouragement, caregiver wellness reminders, IDD resources, events, and community news from Empowered Services.

Helpful pages.

Direct routes for the most common next steps.

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