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Empowered Services

Corporate Office

8101 SW Nyberg St. Suite: 217 Tualatin, OR, 97062

Phone Number

503-855-3581

Start Customer IntakeCreate Caregiver Profile
Start Customer Intake
Create Caregiver Profile

 

Empowered Services · Washington County

IDD support built around your life.

Empowered provides authorized IDD support services in Washington County. Depending on the person’s plan and availability, support may include attendant care, relief care, behavior support plan implementation, on-the-job attendant care, day support activities, and community transportation. Bring a caregiver you trust, or ask us to help look for a good match.

The shared care-coordinator inbox is monitored and routes your message to Kennedy and the Washington County team.

Six service pathwaysBased on authorization and availability
Bring a caregiverA trusted person may qualify
Matching helpAsk us to look for a DSP
Local regional teamWashington and Yamhill leadership

Your regional lead

Meet Kennedy.

Regional Care Manager · Washington & Yamhill

Kennedy leads the regional care team. She supports local relationships, helps the team stay connected, and steps in when a person, family, DSP, case manager, or partner needs added help.

Regional team leadership
Local partnerships and community relationships
Quality, coordination, and escalation support
Read Kennedy’s bio Email Kennedy’s care team

What we provide

Six services. Built around the person.

The person’s authorized plan guides which services may be appropriate. Availability also depends on age, location, staffing, and agency capacity.

Attendant Care

Support with personal care, meals, mobility, safety, communication, and daily routines.

Relief Care

Trusted support when the usual caregiver needs a break or cannot be there.

Behavior Support Plan Implementation

Trained team members follow an approved behavior support plan with dignity and consistency.

On-the-Job Attendant Care

Authorized personal care, communication, mobility, and related support while a person works.

Day Support Activities

Support for adults to build skills, relationships, confidence, and community connections.

Community Transportation

Transportation support for adults to reach work, activities, appointments, and community life.

Clear roles: the Services Coordinator or Personal Agent leads the plan and authorizes services. Empowered hires and supports DSPs and provides authorized services when available and within agency capacity.

Choose your next step

Start where you are.

Pick the path that fits today. You do not need to know every answer before you begin.

I need IDD support

Help me get started.

Tell us about the person, the support needed, and the best way to follow up.

Start intake → I have a caregiver

Bring someone I trust.

A family member, friend, or other trusted person may be able to become the paid DSP.

Explore caregiver choice → I support or refer someone

Make a clear referral.

Case managers, schools, healthcare teams, families, and community partners can send a referral.

Referral partner page → I want to explore possible matches

Create my caregiver profile.

Share your location, availability, strengths, interests, and support preferences for possible customer-caregiver matching.

Create Caregiver Profile →

What happens next

Four clear steps to service start.

We keep the process simple and explain what is needed at each stage.

1

Send the basics

Share the county, support need, contact information, and whether a caregiver is already known.

2

We contact you

A team member usually responds within 1–2 business days and explains the next step.

3

We confirm the path

We coordinate with the person, family, and Services Coordinator or Personal Agent.

4

Hiring or matching begins

We onboard a known caregiver or begin looking for a DSP. Timing depends on authorization, staffing, training, schedule, and fit.

Clear roles. Better support.

The case manager leads the plan. Empowered delivers authorized support.

We work alongside the person, their chosen supporters, and the case-management team. Each part of the team has a clear job.

One team should not replace another. Good coordination keeps the person at the center.

Services Coordinator or Personal Agent

  • Leads the ISP and case-management process
  • Helps authorize services
  • Supports provider choice
  • Monitors the overall plan

Empowered Services

  • Hires, trains, and supports DSPs
  • Helps onboard a known caregiver or search for a match
  • Provides authorized support services
  • Tracks service delivery and reports concerns

Washington County information

Local contacts. Clear starting points.

Washington County decides IDD eligibility. Empowered provides authorized support services after the right approvals and service path are in place, subject to availability and agency capacity.

Communities in this region

Our Washington County page supports local intake, regional contact, caregiver recruitment, and DSP matching across the county.

HillsboroBeavertonTigardTualatinForest GroveCorneliusSherwoodNorth PlainsBanksGastonAloha

More ways to connect

Resources for your next step.

Ready when you are

Start intake—or email the team that routes directly to Kennedy.

Use the intake form when services are needed. Use the monitored care-coordinator inbox for questions, case-manager communication, follow-up, or anything that needs Kennedy’s attention.

Start intake → Email Kennedy’s care team Call 503-855-3581

Shared inbox: carecoordinators@empowered-services.org · Subject: Attention: Kennedy

Washington County questions

What people ask most.

What does Empowered provide in Washington County?
Empowered provides six authorized IDD support services: attendant care, relief care, behavior support plan implementation, on-the-job attendant care, day support activities, and community transportation. Availability depends on the person’s plan, age, location, staffing, and agency capacity. Empowered does not provide case management or residential care.
Who decides whether I am eligible for Oregon IDD services?
Washington County Developmental Disabilities decides IDD eligibility. Call the county Eligibility and Intake Line at 503-846-4737. Empowered can explain its service process, but it does not decide eligibility.
Can I bring a caregiver I already know?
Often, yes. A family member, friend, or other trusted person may be able to become the paid DSP when the service is authorized and the caregiver meets hiring, background-check, and training requirements.
How quickly will Empowered contact me?
A member of the team usually responds within 1–2 business days. The first contact confirms what is needed and identifies the next step.
How long does it take for services to begin?
Timing is different for each person. Service start depends on authorization, required records, caregiver hiring or DSP availability, training, schedule, and whether the match feels right.
How do I contact Kennedy or the Washington County team?
Email carecoordinators@empowered-services.org and put Attention: Kennedy in the subject line. This monitored mailbox routes the message to Kennedy and the Washington County care team. You can also read Kennedy’s bio on the About page.
Is Spanish support available?
Yes. Spanish-speaking people and families can request bilingual help during intake and ongoing communication.
Not sure Washington is your county? Find your county and care team →