Regional Care Manager · Portland Metro & North
Kennedy
Leads care across Portland Metro and North Oregon, including Washington County.
Meet KennedyEmpowered Services · Washington County, Oregon
I/DD care and support—centered on you.
Finding dependable support should feel clear and human. Empowered Services provides authorized in-home and community-based I/DD services across Washington County, with a local care coordinator, regional leadership, and statewide Spanish-speaking support.
What happens next: a team member usually responds within 1–2 business days. Service options depend on the person’s Individual Support Plan (ISP), authorization, staffing, and fit.
Not sure this is your county? Find your care teamServicios en español →
- Washington CountyHillsboro, Beaverton, Tigard, and nearby communities
- Your care teamKennedy, Emma, and statewide bilingual support
- Authorized servicesSupport guided by the ISP and availability
- English and SpanishLanguage support can be requested
People behind the care
Your Washington County care team.
You are not handed one name and left to figure out the rest. Kennedy connects regional care strategy, Emma supports Washington County relationships and follow-through, and Janette provides statewide Spanish-speaking support.
Care Coordinator · Washington County
Emma
A public health graduate and DSP who supports people with empathy, kindness, and practical follow-through.
Meet Emma
Billing and statewide Spanish-speaking support
Janette
Supports Spanish-speaking customers, families, caregivers, and community partners across Oregon.
Meet JanetteReach the whole team: call 503-855-3581 or email carecoordinators@empowered-services.org with Attention: Washington County in the subject line.
Support for everyday life
Services built around the person.
Empowered Services is certified to provide the following Oregon I/DD services. The person’s approved plan and authorization guide what may be appropriate; availability also depends on age, location, qualified staffing, schedule, and agency capacity.
Attendant Care
Support with personal care, meals, mobility, safety, communication, and daily routines.
Relief Care
Trusted support when the usual caregiver needs a break or cannot be there.
Behavior Support Plan Implementation
Trained team members follow an approved plan with dignity and consistency.
On-the-Job Attendant Care
Authorized personal care, communication, mobility, and related support while a person works.
Day Support Activities
Support for adults to build skills, relationships, confidence, and community connections.
Community Transportation
Transportation support for adults to reach work, activities, appointments, and community life.
Clear roles: a Services Coordinator or Personal Agent leads the ISP and authorizes services. Empowered Services hires and supports DSPs and delivers authorized services where staffing and capacity allow. Explore all I/DD services.
Choose your next step
Start where you are.
You do not need to know every answer before you begin. Choose the path that best fits today.
01
I need I/DD support
Tell us about the person, the support needed, and the best way to follow up.
Start intake02I already know a caregiver
A family member, friend, or other trusted person may be able to become the paid DSP.
Explore Empowered Choice03I support or refer someone
Case managers, schools, healthcare teams, families, and community partners can send a referral.
Open the referral page04I want to work as a DSP
Learn about meaningful caregiver work, training, support, and current opportunities.
Explore DSP careersShare the basics
Tell us the county, support need, contact information, and whether a caregiver is already known.
We contact you
A team member usually responds within 1–2 business days and explains the next step.
We confirm the path
We coordinate with the person, family, and Services Coordinator or Personal Agent.
Hiring or matching begins
We onboard a known caregiver or begin looking for a DSP. Timing depends on authorization, training, schedule, and fit.
Local information
Washington County contacts and communities.
Washington County Developmental Disabilities determines I/DD eligibility. Empowered Services provides authorized support after the right approvals and service path are in place.
Washington County Developmental Disabilities
Contact the county for eligibility and county case-management information.
- Eligibility and intake
- 503-846-4737
- Main office
- 503-846-3150
- Address
- 5240 NE Elam Young Parkway, Suite 150, Hillsboro, OR 97124
- Website
- washingtoncountyor.gov/devdis
Communities we serve
Local intake, care-team contact, caregiver recruitment, and DSP matching across Washington County.
- Hillsboro
- Beaverton
- Tigard
- Tualatin
- Forest Grove
- Cornelius
- Sherwood
- North Plains
- Banks
- Gaston
- Aloha
One connected support ecosystem
Explore what matters next.
Care is only one part of a full life. These connected pages help people, families, caregivers, DSPs, and partners move forward without starting over.
I/DD Services
Understand authorized supports and how they can fit everyday life.
Explore servicesEmpowered Choice
Learn how a trusted person may be considered as the paid DSP.
Explore caregiver choiceFind Your Care Team
Choose any Oregon county and see the assigned regional and local team.
Use the care team finderOregon I/DD Resource Hub
Browse local resources, statewide guidance, events, and monthly updates.
Browse resourcesCaregiver Wellness
Find practical wellbeing ideas and a culture that cares for the people who give care.
Explore wellnessCareers and DSP Work
See what working with Empowered Services is like and view open opportunities.
Explore careersYour privacy matters. Please do not email diagnoses, records, Social Security numbers, or other sensitive details. Use the secure intake form or call the team so we can guide you to the right channel. Read our Privacy Policy and Non-Discrimination Notice.
Ready when you are
You do not have to figure it out alone.
Start the intake form when services are needed, or call the Washington County care team for questions and guidance.
Weekdays 8:00am–5:00pm PT · Shared inbox: carecoordinators@empowered-services.org · Subject: Attention: Washington County
Common questions
Clear answers before you begin.
What I/DD services does Empowered Services offer in Washington County?
Empowered Services is certified to provide authorized attendant care, relief care, behavior support plan implementation, on-the-job attendant care, day support activities, and community transportation. What is available for a person depends on the ISP, authorization, age, location, qualified staffing, schedule, fit, and agency capacity.
Who decides I/DD eligibility?
Washington County Developmental Disabilities determines eligibility. Call the county eligibility and intake line at 503-846-4737. Empowered Services can explain its service process but does not decide eligibility or authorize service hours.
Can I bring a caregiver I already trust?
Often, yes. A family member, friend, or other trusted person may be considered for employment as the paid DSP when services are authorized and the person meets hiring, background-check, and training requirements. This pathway is called Empowered Choice.
Who is on the Washington County care team?
Kennedy is the Regional Care Manager for Portland Metro and North Oregon, and Emma is the Care Coordinator for Washington County. Janette provides statewide Spanish-speaking support. The monitored care-team inbox helps route questions to the right person.
Is Spanish-speaking support available?
Yes. Spanish-speaking people and families can request bilingual help during intake and ongoing communication. Visit Servicios en Español, call 503-855-3581, or email the care team.
How soon will someone contact me?
A team member usually responds to a customer intake within 1–2 business days. Service start timing varies based on authorization, required records, caregiver hiring or DSP availability, training, schedule, and whether the match feels right.
Page information reviewed September 5, 2026. County phone numbers and staffing may change; the care team confirms current details.