Attendant Care
Support with personal care, meals, mobility, safety, communication, and daily routines.
Empowered Services · Washington County
I/DD support built around your life.
Empowered Services is certified to provide I/DD support services across Oregon, including Washington County. Which supports fit is guided by the person's Individual Support Plan (ISP) and by what is authorized. Bring a caregiver you already trust, or ask us to look for a good match.
Weekdays 8:00am–5:00pm. A team member usually responds to intake within 1–2 business days.
- Authorized services Guided by the ISP and by what is available
- Bring a caregiver A trusted person may qualify to be paid
- Matching help Ask us to look for a DSP with you
- Named regional team Washington and Yamhill leadership
Your regional lead
Regional Care Manager — Kennedy Kibby.
Washington & Yamhill Counties
Kennedy leads the regional care team. She supports local relationships, keeps the team connected, and steps in when a person, family, DSP, case manager, or partner needs added help. A monitored team inbox sits behind her, so nothing waits on one person's calendar.
- Regional team leadership
- Local partnerships and community relationships
- Quality, coordination, and escalation support
Fastest way to reach the team
503-855-3581
Start with intake if services are needed. Call for anything time-sensitive.
For general questions, email carecoordinators@empowered-services.org with Attention: Washington County in the subject line. This monitored mailbox routes to Kennedy and the Washington County care team.
Please keep diagnoses, records, and other sensitive details out of email — use the intake form or a phone call for those.
What we provide
Services built around the person.
Empowered Services is certified to provide the services below. Which of them are appropriate is guided by the person's Individual Support Plan and by what is authorized. Availability also depends on age, location, qualified staffing, and agency capacity, so the care team confirms what can start and when.
Relief Care
Trusted support when the usual caregiver needs a break or cannot be there.
Behavior Support Plan Implementation
Trained team members follow an approved behavior support plan with dignity and consistency.
On-the-Job Attendant Care
Authorized personal care, communication, mobility, and related support while a person works.
Day Support Activities
Support for adults to build skills, relationships, confidence, and community connections.
Community Transportation
Transportation support for adults to reach work, activities, appointments, and community life.
Clear roles: the Services Coordinator or Personal Agent leads the Individual Support Plan and authorizes services. Empowered Services hires and supports DSPs and provides authorized services where staffing and agency capacity allow.
Choose your next step
Start where you are.
Pick the path that fits today. You do not need to know every answer before you begin.
I need I/DD support
Help me get started.
Tell us about the person, the support needed, and the best way to follow up.
Start intake → I already have a caregiverBring someone I trust.
A family member, friend, or other trusted person may be able to become the paid DSP.
Explore Empowered Choice → I refer or support someoneMake a clear referral.
Case managers, schools, healthcare teams, and community partners can send a referral.
Open the referral page → I want to work as a DSPCreate my caregiver profile.
Share your location, availability, strengths, and support preferences so we can consider you for matching. This is the application to work as a Direct Support Professional.
Create caregiver profile →What happens next
Four clear steps to service start.
We keep the process simple and explain what is needed at each stage.
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Send the basics
Share the county, support need, contact information, and whether a caregiver is already known.
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We contact you
A team member usually responds within 1–2 business days and explains the next step.
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We confirm the path
We coordinate with the person, the family, and the Services Coordinator or Personal Agent.
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Hiring or matching begins
We onboard a known caregiver or begin looking for a DSP. Timing depends on authorization, staffing, training, schedule, and fit.
Clear roles. Better support.
The case manager leads the plan. Empowered Services delivers authorized support.
We work alongside the person, their chosen supporters, and the case-management team.
One team should not replace another. Good coordination keeps the person at the center.
Services Coordinator or Personal Agent
- Leads the Individual Support Plan and the case-management process
- Helps authorize services
- Supports provider choice
- Monitors the overall plan
Empowered Services
- Hires, trains, and supports DSPs
- Helps onboard a known caregiver or look for a match
- Provides authorized support services where capacity allows
- Tracks service delivery and reports concerns
Washington County information
Local contacts. Clear starting points.
Washington County decides I/DD eligibility. Empowered Services provides authorized support services once the approvals and service path are in place, subject to availability and agency capacity.
Washington County Developmental Disabilities
Contact the county for I/DD eligibility and county case-management information.
- Eligibility and intake
- 503-846-4737
- Main office
- 503-846-3150
- Address
- 5240 NE Elam Young Parkway, Suite 150, Hillsboro, OR 97124
- Website
- washingtoncountyor.gov/devdis
Communities in this county
This page supports local intake, regional contact, caregiver recruitment, and DSP matching across Washington County.
- Hillsboro
- Beaverton
- Tigard
- Tualatin
- Forest Grove
- Cornelius
- Sherwood
- North Plains
- Banks
- Gaston
- Aloha
More ways to connect
Resources for your next step.
Referral partners
See the referral process, role boundaries, and what partners can expect.
Open the referral page →I/DD Resource Hub
Find Oregon I/DD guides, local resources, events, and plain-language tools.
Browse the Resource Hub →Join our team
Learn what DSP work looks like and see current opportunities.
Explore DSP work →Ready when you are
Start intake — or call the Washington County care team.
Use the intake form when services are needed. Call or email for questions, case-manager communication, and follow-up.
Shared inbox: carecoordinators@empowered-services.org · Subject line: Attention: Washington County. Please keep diagnoses and other sensitive details out of email.
Washington County questions
What people ask most.
What does Empowered Services provide in Washington County?
Empowered Services is certified to provide authorized I/DD support services in Oregon, including attendant care, relief care, behavior support plan implementation, on-the-job attendant care, day support activities, and community transportation. What is available for a specific person depends on the Individual Support Plan, authorization, age, location, qualified staffing, and agency capacity. Empowered Services does not provide case management or residential care.
Who decides whether I am eligible for Oregon I/DD services?
Washington County Developmental Disabilities decides I/DD eligibility. Call the county eligibility and intake line at 503-846-4737. Empowered Services can explain its own service process, but it does not decide eligibility.
Can I bring a caregiver I already know?
Often, yes. A family member, friend, or other trusted person may be able to become the paid DSP when the service is authorized and the caregiver meets hiring, background-check, and training requirements. This pathway is called Empowered Choice.
How quickly will Empowered Services contact me?
A member of the team usually responds to a customer intake within 1–2 business days. The first contact confirms what is needed and identifies the next step.
How long does it take for services to begin?
Timing is different for each person. Service start depends on authorization, required records, caregiver hiring or DSP availability, training, schedule, and whether the match feels right.
How do I contact the Washington County care team?
Start with the customer intake form if services are needed, or call 503-855-3581. For general questions, email carecoordinators@empowered-services.org with Attention: Washington County in the subject line. The team is led by Regional Care Manager Kennedy Kibby — you can read Kennedy's bio on the About page.
Is Spanish support available?
Yes. Spanish-speaking people and families can request bilingual help during intake and ongoing communication. Our Spanish-language page is at Servicios en Español.
