Empowered Services

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Corporate Office

8101 SW Nyberg St. Suite: 217 Tualatin, OR, 97062

Phone Number

503-855-3581

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Person-Centered IDD Support in Oregon

Daily support, designed around your person.

Steadier routines, stronger confidence, and a more connected daily life — built around your person, one practical skill at a time, across 11 Oregon counties.

Start Your Intake Find My Local Team

Six core services • Care Coordinator support • Bilingual English & Spanish

1:1 DSP matching Adults & children English & Spanish

Built around real families, real routines, and real next steps.

Helping people with IDD live their best lives.

1–2Days to first conversation
1:1Personalized matching
11Active Oregon counties

We help people with IDD live their best lives.Daily support built around your person — routines, communication, goals, and support style, all factored in thoughtfully.

Start Your Intake
Choose Your Path

Start with the door that fits where you are right now.

Whether you are a family trying to make sense of services, an individual with IDD looking for steady support, a referral partner helping someone move forward, or a future DSP exploring meaningful work — start with the path that fits today.

I need support for myself or a loved one

A trained Direct Support Professional matched to your person, your home rhythm, and the kind of support that helps daily life feel more steady.

Start Customer Intake

I have a caregiver in mind

Eligible customers may identify a trusted family member or friend to apply as their paid DSP through Empowered Choice.

Explore Empowered Choice

I am a referral partner

Services Coordinators, Personal Agents, Brokerage staff, and CDDP teams can connect with us when a family needs a responsive, privacy-conscious next step.

Contact Our Team

I want to become a DSP

Meaningful work supporting individuals with IDD, with paid training, steady supervision, and thoughtful matching that protects both the person and the DSP.

Start DSP / ECP Interest
Bilingual Family Voices · Voces de Familias

A family like yours deserves to be heard.

Una familia como la suya merece ser escuchada.

A mother sharing a warm moment with her son — illustrative imagery representing the everyday family moments Empowered Services helps protect.
Illustrative imagery. Real Oregon families. Real support every day.
Cuando alguien escucha en nuestro idioma, todo cambia. Nuestros hijos reciben el apoyo que merecen — y nosotros también.

When someone listens in our language, everything changes. Our children receive the support they deserve — and so do we.

A theme from our community · Un sentimiento compartido What we often hear from Spanish-speaking families in our community. Shared anonymously to honor privacy.

Equipo de Coordinación Bilingüe · Bilingual Care Team Liderado por Janette · Led by Janette, Bilingual Care Lead Escríbanos · Email Our Team
How Support Begins

Getting started is simpler than it feels.

Four calm steps help turn uncertainty into a clearer support plan — without rushing your family or sharing more than is needed to begin.

Step 1

Submit Intake

Complete Customer Intake or call our team. We begin with only the information needed to understand needs, goals, county, and support preferences.

Usually 1–2 business days

Care Coordinator Connects

A Care Coordinator follows up with care and discretion to clarify eligibility, county availability, goals, schedule, and matching priorities.

After intake

DSP Matching

We use the Match Compass to thoughtfully align personality, communication style, routines, language, support needs, and privacy preferences.

Ongoing

Support Begins

Your DSP begins support while your Care Coordinator stays connected as goals, needs, trust, and routines evolve over time.

One conversation can make the next step feel possible.

You do not need every answer before you begin. Our team will help you move at a steady, respectful pace.

Start Your Intake
Authorized IDD Attendant Care

What support actually looks like, day-to-day.

Support is practical, relational, and built around your person — not just the paperwork. These are the everyday areas where a thoughtful DSP can help life feel safer, steadier, and more connected.

ODDS-authorized statewide. Actively serving 11 Oregon counties, with expansion inquiries welcomed. Services depend on eligibility, authorization, county availability, and staffing fit.

01

Life Skills Training

Hygiene, household skills, organization, reminders, and routines that protect dignity and independence.

02

Community Involvement

Appointments, recreation, errands, volunteering, events, and meaningful presence outside the home.

03

Meal Planning

Grocery routines, food choices, kitchen structure, and practical decisions that support daily stability.

04

Cooking Support

Hands-on coaching for safe cooking, meal preparation, and confidence in the kitchen.

05

Shopping & Budgeting

Lists, money routines, budgeting, and small wins that build confidence and adult independence.

06

Movement & Activity

Walking, recreation, active routines, and meaningful movement that fits your person's pace and preferences.

Ready to begin?

One calm conversation. No pressure. We’ll help clarify the right next step while protecting dignity, privacy, and choice.

Start Your Intake Talk First
Service-to-Goal Mapper

Tell us what you want for your person. We’ll show what supports it.

Families usually think in real-life outcomes, not service categories. Pick a goal below to see the kind of support path that may help.

More consistent support

Consistency changes everything. A thoughtful DSP match and steady Care Coordinator support can help daily life feel calmer and more predictable.

  • DSP MatchingMatched to your routines and the rhythm of daily life.
  • Care CoordinationA steady point of contact for ongoing support.
  • CommunicationUpdates, privacy-conscious communication, documentation, and follow-through families can trust.
Start Customer Intake Talk It Through First
Walking with families

Beyond the daily shift, we walk through the system with you.

Direct support is the heart of the work — but families navigating Oregon’s IDD system need more than daily care. Empowered Services walks beside you through the meetings, transitions, and advocacy that shape long-term outcomes.

Select a support area to see how Empowered walks with families.

Documentation

Incident reporting

Timely, accurate, mandatory-reporter-compliant documentation that protects customers, supports families, and keeps care teams aligned.

Person-centered planning

ISP coordination

Helping customers and families prepare for, attend, and follow through on Individual Support Plan meetings so goals translate into real action.

Assessment

ONA support

Walking families through the Oregon Needs Assessment so the right level of support is requested, authorized, and delivered.

Life transitions

Children-to-adult services

Supporting families through the shift from children’s IDD services to adult IDD services, typically between ages 18 and 21.

Advocacy

Community advocacy

Standing beside customers and families in real-world settings — appointments, school, work, and community spaces where the right voice changes the outcome.

Three Paths to the Right Person

Identify the right DSP or caregiver to suit your needs.

Some families already know the trusted person. Some need Empowered to recruit and match. Some DSPs come through the interest pipeline. Each path is handled with care, discretion, and thoughtful fit.

01

You suggest a trusted relationship.

Through Empowered Choice, a trusted family member or longtime friend may apply, train, and become the paid DSP.

Explore ECP
02

We recruit and match.

Empowered Services recruits, interviews, vets, and matches DSPs by personality, language, schedule, goals, support style, and household rhythm.

Join Our Team
03

A DSP shows interest or is referred.

Interested DSPs and referred candidates can enter the pipeline, then be matched through a Care Coordinator-led process.

DSP Interest

Whichever path is right for you, your Care Coordinator walks with you through intake, matching, onboarding, privacy-conscious communication, and ongoing support.

The Match Compass

The right fit is designed, not guessed.

Daily support works best when your person, their caregiver, the household rhythm, privacy needs, and service plan fit together. These are the eight directions we use to guide a better match.

This is not a rigid checklist. It is a person-centered lens your Care Coordinator uses to protect dignity, consistency, privacy, and trust.

1

Personality fit

Energy, pace, and the presence that helps your person feel safe.

2

Communication style

Verbal, visual, assistive, or sensory-aware — however your person speaks best.

3

Support needs

Daily living, personal care, mobility, and the help that keeps life moving.

4

Schedule rhythm

Mornings, transitions, routines — the daily patterns that bring real consistency.

5

County & location

Where you live, and the local team that can actually show up.

6

Language preference

English, Spanish, or bilingual — clarity in the language that feels like home.

7

ISP goals

The authorized goals that shape what daily support should accomplish.

8

Trusted relationship

When someone your person already trusts may be the right match — through Empowered Choice.

A better match creates better momentum. Start intake and we’ll use the Match Compass to understand what safe, respectful fit should look like for your family.
Start Your Intake Find Local Team
Two women working on a jigsaw puzzle together — illustrative imagery representing the trusted-caregiver relationships Empowered Choice supports. Empowered Choice Program
Sometimes the right person is already in your circle

When the puzzle piece is already beside you.

The strongest caregiver match isn’t always a stranger. Often, it’s someone your person already trusts — a parent, a sibling, an aunt, a longtime family friend. Through the Empowered Choice Program, eligible Oregon families can bring that trusted person into a paid, trained, agency-backed care relationship.

  • A trusted family member or friend applies, trains, and becomes the paid DSP.
  • Background checks, credentialing, and paid onboarding handled by our team.
  • Care Coordinator support so the relationship stays clear, healthy, and well-structured.
  • Eligibility, authorization, and onboarding requirements apply — we walk you through it.
Explore Empowered Choice Start ECP Intake
Real Reviews

Real support. Real change.

Public reviews from families and individuals across Oregon.

Common Questions

Things families and partners often ask first.

Clear, reassuring answers about support, privacy, eligibility, matching, Empowered Choice, counties, bilingual support, and the first conversation.

I’m overwhelmed. Where do I even start?

Start with the Customer Intake form. You do not need every answer before you begin. Share what you know, and our team will help clarify eligibility, county availability, goals, privacy preferences, and next steps. If you would rather talk first, use Contact Us.

What services does Empowered Services provide?

Empowered Services provides person-centered IDD attendant care across daily living, life skills, community involvement, meal planning, cooking support, shopping, budgeting, movement, and steady routines. We also walk families through ISP meetings, ONA assessments, children-to-adult transitions, incident reporting, and community advocacy. You can also review the Empowered Choice Program if a trusted caregiver may already be in mind.

Is bilingual English/Spanish support available? · ¿Ofrecen apoyo bilingüe en español?

Yes. Bilingual English and Spanish intake, communication, and ongoing support are available. Our Bilingual Care Team, led by Janette, walks Spanish-speaking families through every step. Share your language preference on Customer Intake or call 503-855-3581.

Sí. Ofrecemos admisión, comunicación y apoyo continuo en inglés y en español. Nuestro Equipo de Coordinación Bilingüe, liderado por Janette, acompaña a las familias hispanohablantes en cada paso. Comparta su preferencia de idioma en Admisión de Cliente o llámenos al 503-855-3581.

Can a trusted family member or friend become my paid caregiver?

Yes. Through the Empowered Choice Program, eligible customers may identify a trusted family member or friend to apply as their paid DSP. Empowered Services helps with onboarding, training, credentialing, and ongoing communication so the relationship can stay supported and clear.

How does DSP matching work?

We match by personality, routines, communication style, language preference, location, support style, schedule, privacy preferences, and ISP-authorized goals — not simply by who is available. The Match Compass above explains the criteria we use. DSP applicants can begin through Become a DSP.

Which Oregon counties does Empowered Services serve?

Empowered Services actively serves Washington, Multnomah, Clackamas, Clatsop, Columbia, Yamhill, Polk, Marion, Benton, Linn, and Lane counties. Expansion inquiries are welcomed, though availability depends on eligibility, authorization, county coverage, and staffing fit. To find the right local next step, use Find My Care Coordinator.

Do you offer private-pay services?

Not currently. Empowered Services is an Oregon ODDS Standard Model Agency. Services are available to eligible Oregon residents receiving services through ODDS, a CDDP, or a Brokerage / Personal Agent. If you are unsure where you fit, start with Contact Us.

What happens after I submit Customer Intake?

Submitting intake starts a calm conversation. A Care Coordinator or Intake Specialist follows up within 1–2 business days to confirm county availability, eligibility, support needs, privacy preferences, and next steps. It is not a contract or commitment. You can begin here: Customer Intake.

When You're Ready

The next step can feel lighter.

You don't have to do this alone. Start with one calm conversation — whether you need DSP support, have a trusted caregiver in mind, are helping someone through the system, or want to meet the local team serving your county. Disponible en español.

Start Customer Intake Find My Care Coordinator Call 503-855-3581

No pressure. No obligation. You can pause, ask questions, protect privacy, or change direction at any time.

Empowered Services helps people with IDD live their best lives.