Empowered-Services

inspirations

Corporate Office

8101 SW Nyberg St. Suite: 217 Tualatin, OR, 97062

Phone Number

503-855-3581

Contact Empowered Services

The right next step starts with the right conversation.

Whether you're seeking IDD support, applying as a Direct Support Professional, asking about the Empowered Choice Program, referring a customer, referring a caregiver, or reaching your Care Coordinator — we'll help route your question to the right place.

Start with the smart contact guide below, or call us directly.

Call 503-855-3581 Start Customer Intake
Main Contact

Need help deciding where to start?

Use the smart contact guide below, or reach our Oregon team directly.

Phone 503-855-3581
Corporate Office 8101 SW Nyberg Street, Suite 217
Tualatin, OR 97062
Office Hours Mon–Fri: 8:00 am – 5:00 pm
Immediate emergency? Call 911
Language Support English & Spanish available
Service Area 11 Oregon counties · expanding statewide

We empower individuals with intellectual and developmental disabilities to live with dignity, independence, and purpose.

Smart Contact Guide

What are you contacting us about?

Choose the reason for your message and we'll point you to the safest, fastest, most relevant next step.

For privacy, avoid sending sensitive medical, financial, or personal details through general email. A Care Coordinator can tell you the most secure next step.
Recommended next step Start Customer Intake

Complete the Customer Intake form so a Care Coordinator can review eligibility, county availability, service needs, and matching preferences.

Start Intake Call First

A Care Coordinator typically follows up within 1–2 business days after intake submission.

Ways To Reach Us

Choose the contact method that fits your need.

Most people start with intake, a call, or the correct DSP pathway. General email is available when you're not sure where to begin.

Call our team

Best for quick questions, county availability, general direction, or when you are unsure which form to use.

503-855-3581

Email us

Best for general questions, partner inquiries, documentation direction, or non-urgent follow-up.

info@empowered-services.org

Office location

Empowered Services is based in Tualatin and serves families across 11 Oregon counties.

Get directions

Start online

Best for new services, ECP questions, DSP interest, and applying for open DSP roles.

See contact paths
Contact Paths

Get to the right place without extra steps.

Use these direct paths when you already know what you need.

Start Services

For individuals or families seeking IDD support, DSP matching, life skills support, community participation, or personal care.

Start customer intake

Empowered Choice Program

For families who want a trusted family member or friend to become the official paid caregiver/DSP.

Learn about ECP

Apply as a DSP

For applicants ready to view open roles and apply for meaningful Direct Support Professional work in Oregon.

View careers

Become a DSP

For people interested in becoming a DSP or referring a potential caregiver who may be matched with current needs.

Start interest form

Oregon IDD Resources

For county guides, family resources, eligibility support, community events, and Oregon IDD information.

Browse resources

General Question

For community partners, events, media, administrative questions, or anything that does not fit another path.

Email us

Refer a DSP

Know someone who would be wonderful supporting people with disabilities? Send applicants to Careers, or use the Become a DSP page if they are still exploring.

Send to Careers

Refer a Customer

Know an individual or family who may need IDD support? Have them complete Customer Intake so a Care Coordinator can review eligibility and county availability.

Start customer intake
Before You Contact Us

What to know before you reach out.

These guardrails help us respond appropriately and protect privacy.

Urgent safety or emergency concerns

Empowered Services is not an emergency response line. If there is immediate danger, a medical emergency, abuse in progress, or a life-safety concern, use emergency channels first.

  • Call 911 for immediate emergencies.
  • Use your existing emergency plan or crisis contact if one is already in place.
  • For non-immediate service concerns, contact your Care Coordinator or call the office.
Emergency? Call 911

Response expectations

We route inquiries based on topic, county, and urgency. Intake requests and Care Coordinator follow-up are handled during business operations.

  • Customer Intake follow-up is typically within 1–2 business days.
  • General email is best for non-urgent questions.
  • Calling is best when you are unsure which pathway applies.
  • Bilingual English/Spanish support is available.
Contact FAQ

Questions people ask first.

Fast answers before you call, email, or submit a form.

What is the fastest way to start services?

The fastest path is the Customer Intake form. It gives the team the information needed to review eligibility, county availability, service needs, and DSP matching preferences.

Should I call or complete the intake form?

If you are ready to start services, complete intake first. If you are unsure whether Empowered Services is the right fit, call 503-855-3581 and the team can direct you.

How do referral partners contact Empowered Services?

Services Coordinators, Personal Agents, schools, hospitals, and community partners can call, email, or direct families to the Customer Intake form. The smart contact guide on the page also includes a referral partner option.

How do I ask about becoming a DSP?

If you are ready to apply, visit the Careers page. If you are exploring or want to be matched against current customer needs, use the Become a DSP page.

Can I refer someone to Empowered Services?

Yes. To refer a DSP candidate, send them to our Careers page if they are ready to apply, or our Become a DSP page if they are still exploring. To refer a customer or family who may need support, point them to our Customer Intake form or have them call 503-855-3581.

Can I ask whether you serve my county?

Yes. Call or email us, or use the smart contact guide and select the county availability option. We currently serve 11 Oregon counties and accept statewide inquiries, though availability may vary.

Ready For The Next Step?

We'll help you find the right door.

Start intake, apply as a DSP, ask about ECP, or call the team directly. One clear next step is enough.

Start Intake Call 503-855-3581