Empowered Services

Oregon IDD Support Services

Empowering Lives, One Person at a Time.

Person-centered IDD support across Oregon — matching individuals and families with trained Direct Support Professionals (DSPs), trusted caregivers, and local County Coordinators who build care around real relationships.

Need support? Start with intake. Want to serve? Apply as a DSP.

Or call us directly: 503-855-3581

Empowered Services Direct Support Professional and customer enjoying a community moment in Oregon
Support that feels personal.

We look beyond availability — matching support around personality, routines, language, location, and trust.

0+ Families

Currently Supported in Oregon

0+ DSPs

Trained & Matched 1:1

0 Counties

Currently Served • Growing to All 36

Bilingual

English & Spanish Care

Find Your Path

What brings you here today?

Choose what fits you best — we’ll guide you to exactly the right next step.

Read the transcript →

From Our Founder

Hear our story in John’s words

Empowered Services was founded by John D. Marvin and his late first wife, Sarah, with one belief: that individuals with intellectual and developmental disabilities deserve more than care — they deserve dignity, opportunity, and people who actually see them.

Today, that legacy continues across Oregon — through dedicated County Coordinators, person-centered DSP matching, and an Empowered Choice Program that turns trusted relationships into paid, professional care.

Meet our team and read the full story

The Match That Matters

Support works better when the match is right.

We don’t just match by availability. Seven things shape every great DSP placement — because real-life support depends on more than a calendar.

Personality

Who they are, not just what they need. The kind of company that feels easy.

Daily Routines

Morning rhythms, evening rituals, the small things that make a day feel like home.

Communication Style

How they express themselves and feel heard — words, signs, devices, or quiet presence.

Personal Goals

Independence, community, employment, growth — what does flourishing look like for them?

Language

English, Spanish, ASL, or another preferred way to connect with confidence and dignity.

Location

Same neighborhood, same county, or just a short drive — local support, locally rooted.

Support Style

Hands-on coaching, gentle company, or somewhere between — meeting people where they are.

Ready when you are Tell us what matters. We’ll find your match.
Tell us what’s most pressing

What matters most right now?

Select what fits — we’ll point you to the right next step.

Your next step Start a Customer Intake

Tell us what support is needed. A Care Coordinator will help you understand eligibility, services, and matching — within 1–2 business days.

Start intake

Want to talk it through first? Speak with a Care Coordinator — no intake required.

★★★★★

“They helped us find a DSP tailored to our son.”

Our Services

Support built around you

No two journeys are the same. Our supports are personalized to each customer’s goals, voice, and the life they want to lead — coordinated locally and grounded in real relationships.

How It Works

From hello to ongoing support

Realistic timing, no surprises. Here’s exactly what to expect from your first call onward.

Day 1
1

Submit Your Intake

A short online form (about 5 minutes), or a phone call if you’d rather talk first.

Days 1–2
2

Coordinator Connects

Your County Coordinator reaches out within 1–2 business days to understand needs, goals, and preferences.

Week 1
3

DSP Matching

We match thoughtfully, then arrange a meet-and-greet so you can confirm the fit feels right.

Ongoing
4

Support Begins

Your DSP starts. Coordinator stays in touch. We adjust as life changes — because life always does.

John D. Marvin, Founder of Empowered Services, sharing a fishing day with someone we serve at an Empowered Services community event
Empowered Choice Program

Already have the right person? We can help make it official.

The relationship was already there. We just make it official. Through the Empowered Choice Program, eligible Oregon families can bring a trusted family member or close friend into the official care team — fully trained, fully supported, fully paid.

What if your care could come from someone who already knows your routines, your communication style, your heart?

Need IDD support for a loved one? A Care Coordinator responds within 1–2 business days.

Start Your Intake

Ready to make a difference? We’re hiring DSPs across Oregon.

Apply as a DSP
Success Stories

Real families. Real change.

Verified reviews from the people we serve every day across our 11 Oregon counties. See all on Google →

Has Empowered Services made a difference in your life? Share your experience on Google· Facebook· Indeed· Glassdoor

Where We Serve

11 counties. Four regions. One Oregon team.

Find availability in your region. Our DSPs and County Coordinators live and work in the communities they serve.

Don’t see your county? Contact us — we may still be able to help.

For DSPs

Meaningful work that changes daily life.

Become a Direct Support Professional and help individuals with intellectual and developmental disabilities build independence, connection, and confidence — across the 11 Oregon counties we serve.

Paid Training

Full onboarding and ongoing learning

Coordinator Support

You’re never alone — local backup, every day

Purpose-Driven Work

Real relationships, real impact

Common Questions

What people ask us first

Quick answers about services, eligibility, and getting started.

What does Empowered Services do?

We provide person-centered support for individuals with intellectual and developmental disabilities (IDD) across Oregon — including 1:1 Direct Support Professional (DSP) matching, life skills coaching, community integration, personal care, meal planning, and the Empowered Choice Program for families who want a trusted person providing care. See all services →

Where in Oregon do you serve?

We currently serve 11 of Oregon’s 36 counties through dedicated County Coordinators — including Washington (HQ), Multnomah, Clackamas, Marion, Polk, Yamhill, Columbia, Clatsop, Benton, Linn, and Lane. Statewide inquiries are accepted; service availability may vary by county. Bilingual English/Spanish intake is available statewide. Our strategic vision is to expand to all 36 Oregon counties.

How do I start services with Empowered Services?

Submit our Customer Intake form and a Care Coordinator will respond within 1–2 business days to walk you through eligibility, services, and matching with a Direct Support Professional. Most inquiries receive a response sooner. Bilingual English/Spanish intake is available.

Can a family member be paid as a caregiver?

Yes — through the Empowered Choice Program (ECP), eligible Oregon individuals can choose a family member or trusted friend to become their official paid Direct Support Professional. We handle training, payroll, compliance, and ongoing support.

How is Empowered Services licensed and funded?

Empowered Services is licensed by Oregon ODDS as a Standard Model Agency. Services are available to eligible Oregon residents receiving services through ODDS, a Community Developmental Disabilities Program (CDDP), or a Brokerage / Personal Agent. We do not currently offer private-pay services. Start an inquiry or call 503-855-3581 if you’re not sure whether you qualify.

I’m a Services Coordinator or Personal Agent — how do I refer a customer?

Case managers and brokerage Personal Agents can refer customers via our Customer Intake form or by calling 503-855-3581. Our County Coordinators work directly with CDDPs and Brokerages across the 11 counties we serve, and we accept statewide inquiries.

How do I apply to work as a DSP?

Visit our Become a DSP page to start with our 5-minute Interest Form, or our Careers page to view current openings. We provide paid training, full benefits eligibility (medical, dental, vision, 401(k), PTO), and a clear, supported onboarding process. Oregon residents only.

Our Stories

Latest from our community

Newsletters, IDD resources, and stories from across the Empowered Services family.

Take The Next Step

Ready to be part of something meaningful?

Whether you’re seeking support for a loved one or called to serve as a Direct Support Professional — there’s a place for you here.

Because when care starts with heart, everything changes.

Need to talk? Care Coordinators · Mon–Fri · 8a–5p
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